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activatenow.com Service Agreement
1. INTRODUCTION. In this Service Agreement ("Agreement"), "you" and "your"
refer to each customer ("Customer") and its designated agents, including your
administrative contact, and "we", "us" and "our" refer collectively to ActivateNOW
, DBA activatenow.com. This Agreement explains our obligations to
you, and your obligations to us in relation to the activatenow.com service(s)
you purchase. By purchasing activatenow.com service(s) you agree to establish
an account with us for such services. When you use your account or permit
someone else to use your account to purchase or otherwise acquire access to
additional activatenow.com service(s) or to modify or cancel your
activatenow.com service(s) (even if we were not notified of such
authorization), this Agreement as amended covers any such service or actions.
Additionally, you agree that the administrative contact for any services
provided to you (including, but not limited to, software registration and
activation
services) is your agent with full authority to act on your behalf with respect
to such services, including (but not limited to) the authority to terminate,
transfer (where transfer is permitted by the Agreement), or modify such
services, or purchase additional services.2. FEES, PAYMENT AND TERM OF SERVICE. As consideration for the services you
purchased, you agree to pay activatenow.com the applicable service(s) fees
set forth on our Web site at the time of your selection (www.activatenow.com/services.asp),
or, if applicable, upon receipt of your invoice from activatenow.com. All
fees are due immediately and are non-refundable, except as otherwise expressly
noted by activatenow.com. Unless otherwise specified herein or on our Web
site, each activatenow.com service is for a one-month initial term and
automatically renewable thereafter, as set forth during the renewal process,
unless cancelled by either party. Any renewal of your services with us is
subject to our then current terms and conditions, including, but not limited
to, successful completion of any applicable authentication procedure, and
payment of all applicable service fees at the time of renewal. We will
endeavour to provide you notice prior to the renewal of your services at least
fifteen (15) days in advance of the renewal date. We may provide you with an
opportunity to "opt in" to our automatic renewal process in accordance with
the instructions (and subject to your agreement to the terms and conditions
pertaining to that process) on our Web site. In any event, you are solely
responsible for the credit card information you provide to activatenow.com
and must promptly inform activatenow.com of any changes thereto (e.g., change
of expiration date or account number). In addition, you are solely responsible
for ensuring the services are renewed. activatenow.com shall have no
liability to you or any third party in connection with the renewal as
described herein, including, but not limited to, any failure or errors in
renewing the services. You agree to pay all value added, sales and other taxes
(other than taxes based on activatenow.com income) related to
activatenow.com services or payments made by you hereunder. All payments of
fees for activatenow.com services shall be made in U.S. dollars. Set up fees,
if any, will become payable on the applicable effective date for the
applicable activatenow.com services. All sums due and payable that remain
unpaid after any applicable cure period herein will accrue interest as a late
charge of 1.5% per month or the maximum amount allowed by law, whichever is
less.
3. ACCURATE INFORMATION. You agree to: (1) provide certain true, current,
complete and accurate information about you as required by the application
process; and (2) maintain and update according to our modification procedures
the information you provided to us when purchasing our services as needed to
keep it current, complete and accurate. We rely on this information to send
you important information and notices regarding your account and our services.
4. PRIVACY. Our privacy statement is located on our Web site at
www.activatenow.com/privacy.asp and is incorporated herein by reference.
The privacy statement sets forth your and our rights and responsibilities with
regard to your personal information. You agree that we, in our sole
discretion, may modify our privacy statement. We will post such revised
statement on our Web site at least thirty (30) calendar days before it becomes
effective. You agree that, by using our services after modifications to the
privacy statement become effective, you have agreed to these modifications.
You acknowledge that if you do not agree to any such modification, you may
terminate this Agreement. We will not refund any fees paid by you if you
terminate your Agreement with us. We will not process the personal data that
we collect from you in a way incompatible with the purposes and other
limitations described in our privacy statement. You represent and warrant that
you have provided notice to, and obtained consent from, any third party
individuals whose personal data you supply to us as part of our services with
regard to: (i) the purposes for which such third party's personal data has
been collected, (ii) the intended recipients or categories of recipients of
the third party's personal data, (iii) which parts of the third party's data
are obligatory and which parts, if any, are voluntary; and (iv) how the third
party can access and, if necessary, rectify the data held about them. You
further agree to provide such notice and obtain such consent with regard to
any third party personal data you supply to us in the future. We are not
responsible for any consequences resulting from your failure to provide notice
or receive consent from such individuals nor for your providing outdated,
incomplete or inaccurate information.
5. OWNERSHIP. Except as otherwise set forth herein, all right, title and
interest in and to all, (i) registered and unregistered trademarks, service
marks and logos; (ii) patents, patent applications, and patentable ideas,
inventions, and/or improvements; (iii) trade secrets, proprietary information,
and know-how; (iv) all divisions, continuations, reissues, renewals, and
extensions thereof now existing or hereafter filed, issued, or acquired; (v)
registered and unregistered copyrights including, without limitation, any
forms, images, audiovisual displays, text, software and (vi) all other
intellectual property, proprietary rights or other rights related to
intangible property which are used, developed, comprising, embodied in, or
practiced in connection with any of the activatenow.com services identified
herein ("activatenow.com Intellectual Property Rights") are owned by
activatenow.com or its licensors, and you agree to make no claim of interest
in or ownership of any such activatenow.com Intellectual Property Rights. You
acknowledge that no title to the activatenow.com Intellectual Property Rights
is transferred to you, and that you do not obtain any rights, express or
implied, in the activatenow.com or its licensors' service, other than the
rights expressly granted in this Agreement. To the extent that you create any
Derivative Work (any work that is based upon one or more pre-existing versions
of a work provided to you, such as an enhancement or modification, revision,
translation, abridgement, condensation, expansion, collection, compilation or
any other form in which such pre-existing works may be recast, transformed or
adapted) such Derivative Work shall be owned by activatenow.com and all
right, title and interest in and to each such Derivative Work shall
automatically vest in activatenow.com. activatenow.com shall have no
obligation to grant you any right in any such Derivative Work.
6. EXCLUSIVE REMEDY. YOU AGREE THAT OUR ENTIRE LIABILITY, AND YOUR EXCLUSIVE
REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO ANY activatenow.com SERVICE(S) PROVIDED UNDER THIS AGREEMENT AND/OR FOR ANY BREACH OF THIS
AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID FOR SUCH SERVICE(S) DURING
THE TERM OF THIS AGREEMENT. IN NO EVENT SHALL activatenow.com, ITS LICENSORS
AND CONTRACTORS (INCLUDING THIRD PARTIES PROVIDING SERVICES AS PART OF THE
SUBSCRIPTION SERVICE FOR WEBSITES FROM activatenow.com) BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES EVEN IF
activatenow.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE
EXTENT THAT A STATE DOES NOT PERMIT THE EXCLUSION OR LIMITATION OF LIABILITY
AS SET FORTH HEREIN activatenow.com'S LIABILITY IS LIMITED TO THE EXTENT
PERMITTED BY LAW IN SUCH STATES. activatenow.com and its licensors and
contractors disclaim any and all loss or liability resulting from, but not
limited to: (1) loss or liability resulting from access delays or access
interruptions; (2) loss or liability resulting from data non-delivery or data
misdelivery; (3) loss or liability resulting from acts of god; (4) loss or
liability resulting from the unauthorized use or misuse of your account
number, password or security authentication option; (5) loss or liability
resulting from errors, omissions, or misstatements in any and all information
or service(s) provided under this agreement; (6) loss or liability relating to
the deletion of or failure to store e-mail messages; (7) loss or liability
resulting from the development or interruption of your web site or your
activatenow.com web site; (8) loss or liability from your inability to use
our e-mail service, web site manager service or any component of the
subscription service (for websites from activatenow.com); (9) loss or
liability that you may incur in connection with our processing of your
application for our services, our processing of any authorized modification to
your account record or your agent's failure to pay any fees, including the
initial registration fee or re-registration fee; (10) loss or liability as a
result of the application of our dispute policy; or (11) loss or liability
relating to limitations, incompatibilities, defects, or other problems
inherent in SSL, HTTPS, or any other standard not under activatenow.com's
sole control, or relating to customer-requested generation and transmission of
a subscriber's private key.
7. DISCLAIMER OF WARRANTIES. YOU AGREE THAT YOUR USE OF OUR SERVICE(S) OR OUR
LICENSORS' SERVICES IS SOLELY AT YOUR OWN RISK. YOU AGREE THAT ALL OF SUCH
SERVICES ARE PROVIDED ON AN "AS IS," AND "AS AVAILABLE" BASIS, EXCEPT AS
OTHERWISE NOTED IN THIS AGREEMENT. WE AND OUR LICENSORS EXPRESSLY DISCLAIM ALL
WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. NEITHER activatenow.com NOR OUR LICENSORS MAKE ANY
WARRANTY THAT SERVICE(S) LICENSED HEREUNDER WILL MEET YOUR REQUIREMENTS, OR
THAT THE SERVICE(S) WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR
DO WE OR OUR LICENSORS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE
OBTAINED FROM THE USE OF THE SERVICE(S) OR AS TO THE ACCURACY OR RELIABILITY
OF ANY INFORMATION OBTAINED THROUGH OUR SERVICES. YOU UNDERSTAND AND AGREE
THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE
OF OUR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT
RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE MAKE NO WARRANTY
REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH ANY OF OUR
SERVICES OR ANY TRANSACTIONS ENTERED INTO THROUGH SUCH SERVICES. NO ADVICE OR
INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OUR
SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN, YOU MAY NOT RELY
ON ANY SUCH INFORMATION OR ADVICE. TO THE EXTENT JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OF CERTAIN WARRANTIES, SOME OF THE ABOVE EXCLUSIONS MAY NOT
APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR AND SHALL HAVE NO LIABILITY WITH
RESPECT TO ANY PRODUCTS AND/OR SERVICES PURCHASED BY YOU FROM A THIRD PARTY.
8. INDEMNITY. You agree to release, indemnify, defend and hold
harmless activatenow.com, and any of our (or their)
contractors, agents, employees, officers, directors, shareholders, affiliates
and assigns from all liabilities, claims, damages, costs and expenses,
including reasonable attorneys' fees and expenses, of third parties relating
to or arising out of (a) this Agreement or the breach of your warranties,
representations and obligations under this Agreement, (b) the activatenow.com
services or your use of such services, including without limitation
infringement or dilution by you, or someone else using our service(s) from
your computer, (c) any intellectual property or other proprietary right of any
person or entity, (d) a violation of any of our operating rules or policies
relating to the service(s) provided, (e) any information or data you supplied
to activatenow.com, including, without limitation, any misrepresentation in
your application, if applicable, (f) the inclusion of meta-tags or other
elements in any website created for you or by you via the activatenow.com
services, or (g) any information, material, or services available on your
licensed activatenow.com Web Site. When we are threatened with suit or sued
by a third party, we may seek written assurances from you concerning your
promise to indemnify us; your failure to provide those assurances may be
considered by us to be a material breach of this Agreement. We shall have the
right to participate in any defense by you of a third-party claim related to
your use of any of the activatenow.com services, with counsel of our choice
at our own expense. We shall reasonably cooperate in the defense at your
request and expense. You shall have sole responsibility to defend us against
any claim, but you must receive our prior written consent regarding any
related settlement. The terms of this paragraph will survive any termination
or cancellation of this Agreement.
9. TERMINATION.
- By You. You may terminate this Agreement upon at least thirty (30) days
written notice to activatenow.com for any reason.
- The current version of the activatenow.com Acceptable Use Policy may be
found at our Web Site.
- Effect of Termination. activatenow.com will cease charging your credit
card, if applicable, for any monthly service fees as of the expiration of the
monthly billing cycle in which the termination is effective. Unless otherwise
specified in writing by activatenow.com, you will not receive any refund for
payments already made by you as of the date of termination, and, you may incur
additional fees (in the case of a monthly or annual subscription being paid
over time, as provided in various Schedules below). If termination of this
Agreement is due to your default hereunder, you shall bear all costs of such
termination, including any reasonable costs activatenow.com incurs in closing
your account. You agree to pay any and all costs incurred by activatenow.com
in enforcing your compliance with this Section. Upon termination, you shall
destroy any copy of the materials licensed to you hereunder and referenced
herein. You agree that upon termination or discontinuance for any reason, we
may delete all information related to you on the activatenow.com service, if
applicable. In addition to the terms set forth herein, certain
activatenow.com services may have additional terms regarding termination,
which are set forth in the applicable Schedule.
- Effect of Termination of Bundled Services. In addition to the terms set
forth in subsection 9(c) above, if you purchase activatenow.com services
which are sold together as part of a "bundled" package of services, any
termination relating to such bundle will terminate all activatenow.com
services included in such bundle. Upon the effective date of termination,
activatenow.com will no longer provide the bundled services to you, any
licenses granted you shall immediately terminate, and you shall cease using
such services immediately; provided, however, that we may, in our sole
discretion and subject to your agreeing to be bound by the applicable
agreement(s) and to pay the applicable fees, allow you to convert certain
services included in the bundled services to stand alone services.
10. REPRESENTATIONS AND WARRANTIES. You agree and warrant that: (i) neither
your registration nor use of the any of the activatenow.com services nor the
manner in which you intend to use such activatenow.com services will directly
or indirectly infringe the legal rights of a third party, (ii) you have all
requisite power and authority to execute this Agreement and to perform your
obligations hereunder, (iii) you have selected the necessary security option(s)
for your account registration record, (iv) you are of legal age to enter
into this Agreement (or you are at least 13 years of age and have your
parents' permission to apply for services hereunder); and (vi) you agree to
comply with all applicable laws and regulations.
11. MODIFICATIONS TO AGREEMENT. Except as otherwise provided in this
Agreement, you agree, during the term of this Agreement, that we may: (1)
revise the terms and conditions of this Agreement; and/or (2) change part of
the services provided under this Agreement at any time. Any such revision or
change will be binding and effective 30 days after posting of the revised
Agreement or change to the service(s) on activatenow.com Web sites, or upon
notification to you by e-mail or Canada mail. You agree to periodically review
our Web sites, including the current version of this Agreement available on
our Web sites, to be aware of any such revisions. If you do not agree with any
revision to the Agreement, you may terminate this Agreement at any time by
providing us with notice. Notice of your termination will be effective on
receipt and processing by us. Any fees paid by you if you terminate your
Agreement with us are nonrefundable, but you will not incur any additional
fees. By continuing to use activatenow.com services after any revision to
this Agreement or change in service(s), you agree to abide by and be bound by
any such revisions or changes. We are not bound by nor should you rely on any
representation by (i) any agent, representative or employee of any third party
that you may use to apply for our services; or in (ii) information posted on
our Web site of a general informational nature. No employee, contractor, agent
or representative of activatenow.com is authorized to alter or amend the
terms and conditions of this Agreement.
12. ACCOUNT ACCESS. To access or use the activatenow.com
services or to modify your account, you may be required to establish an
account and obtain a login name, account number, password and/or passphrase.
You authorize us to process any and all account transactions initiated through
the use of your login name, account number, password and/or passphrase. You
are solely responsible for maintaining the confidentiality of your login name,
account number, password and passphrase. You must immediately notify us of any
unauthorized use of your login name account number, password or passphrase,
and you are responsible for any unauthorized activities, charges and/or
liabilities made on or through your login name account number, password or
passphrase. In no event will we be liable for the unauthorized use or misuse
of your login name, account number, password or passphrase or security
authentication option.
13. AGENTS. You agree that, if your agent, (e.g., your
administrative contact, Internet Service Provider, employee) purchased our
service(s) on your behalf, you are nonetheless bound as a principal by all
terms and conditions herein. Your
continued use of our services ratifies any unauthorized actions of your agent.
By using your login name, account number or password, or otherwise purporting
to act on your behalf, your agent certifies that he or she is authorized to
apply for our services on your behalf, that he or she is authorized to bind
you to the terms and conditions of this Agreement, that he or she has apprised
you of the terms and conditions of this Agreement, and that he or she is
otherwise authorized to act on your behalf. In addition, you are responsible
for any errors made by your agent.
14. RIGHT OF REFUSAL. We, in our sole discretion, reserve
the right to refuse to open an account, issue you a digital certificate, or
register you for other activatenow.com service(s), or to delete
your registered product account within the first thirty (30) calendar days
from receipt of your payment for such services. In the event we do not open an
account, issue you a digital certificate, or register you for other
activatenow.com service(s), or we delete your account or other
activatenow.com service(s) within such thirty (30) calendar day period, we
agree to refund any applicable fee(s) you have paid. You agree that we shall
not be liable to you for loss or damages that may result from our refusal to
open your account, refusal to issue a digital certificate, the deletion of
your account or refusal to register you for other activatenow.com service(s).
15. NOTICES AND ANNOUNCEMENTS. (a) Except as expressly
provided otherwise herein, all notices to activatenow.com shall be in writing
and delivered to ActivateNOW., Attention: activatenow.com, 302-4464 W
10th Ave, Vancouver BC, V6R 2H9, Canada. All notices to you shall be delivered
to your mailing address or e-mail address as provided in your account
information (as updated by you pursuant to this Agreement). Either of us may
change our respective address by written notice delivered to the other party.
All notices hereunder must be sent in writing (which shall include e-mail only
where expressly provided for herein). All notices delivered in writing (and
not via e-mail) hereunder must be sent by either overnight courier or
certified mail, return receipt requested. (b) You authorize us to notify you
as our customer of information that we deem is of potential interest to you.
Notices and announcements may include commercial e-mails, telephone calls and
other notices describing changes, upgrades, new products and services or other
information pertaining to Internet security or to enhance your identity on the
Internet and/or other relevant matters.
16. SEVERABILITY. You agree that the terms of this Agreement are
severable. If any term or provision is declared invalid or unenforceable, in
whole or in part, that term or provision will not affect the remainder of this
Agreement; this Agreement will be deemed amended to the extent necessary to
make this Agreement enforceable, valid and, to the maximum extent possible
consistent with applicable law, consistent with the original intentions of the
parties; and the remaining terms and provisions will remain in full force and
effect.
17. ENTIRE AGREEMENT. You agree that this Agreement, the rules and
policies incorporated by reference in this Agreement (including, without
limitation, the dispute policy and the privacy statement) are the entire,
complete and exclusive agreement between you and us regarding our services and
supersede all prior agreements and understandings, whether written or oral, or
whether established by custom, practice, policy or precedent, with respect to
the subject matter of this Agreement, including, without limitation, any
purchase order provided by you for the Services.
18.
ASSIGNMENT AND RESALE. Except as otherwise set forth herein, your rights
under this Agreement are not assignable or transferable. Any attempt by your
creditors to obtain an interest in your rights under this Agreement, whether
by attachment, levy, garnishment or otherwise, renders this Agreement voidable
at our option. You agree not to resell any of the Services without
activatenow.com's prior express written consent.
19. GOVERNING LAW.
All disputes shall be governed in all respects by
and construed in accordance with the laws of the Province of British
Columbia,
Canada.20. AGREEMENT TO BE BOUND. By applying for a activatenow.com
service(s) through our online application process or otherwise, or by using
the service(s) provided by activatenow.com under this Agreement, you
acknowledge that you have read and agree to be bound by all terms and
conditions of this Agreement and documents incorporated by reference.
21. INDEPENDENT PARTIES. Neither party nor
their employees, consultants, contractors or agents are agents, employees
or joint ventures of the other party, and they do not have any authority
to bind the other party by contract or otherwise to any obligation. Each
party shall ensure that the foregoing persons shall not represent to the
contrary, either expressly, implicitly, by appearance or otherwise.
22. WAIVER. No waiver of any provision of
this Agreement shall be effective unless it is in writing and signed by an
authorized representative of activatenow.com. The remedies of
activatenow.com under this Agreement shall be cumulative and not
alternative, and the election of one remedy for a breach shall not
preclude pursuit of other remedies. The failure of a party, at any time or
from time to time, to require performance of any obligations of the other
party hereunder shall not affect its right to enforce any provision of
this Agreement at a subsequent time, and the waiver of any rights arising
out of any breach shall not be construed as a waiver of any rights arising
out of any prior or subsequent breach.
23. EXPORT RESTRICTIONS. You acknowledge and
agree that you shall not import, export, or re-export directly or
indirectly, any commodity, including your products incorporating or using
any activatenow.com services in violation of the laws and regulations of
any applicable jurisdiction.
24. FORCE MAJEURE. Neither party shall be
deemed in default hereunder, nor shall it hold the other party responsible
for, any cessation, interruption or delay in the performance of its
obligations hereunder due to earthquake, flood, fire, storm, natural
disaster, act of God, war, terrorism, armed conflict, labor strike,
lockout, or boycott, provided that the party relying upon this section (i)
shall have given the other party written notice thereof promptly and, in
any event, within five (5) days of discovery thereof and (ii) shall take
all steps reasonably necessary under the circumstances to mitigate the
effects of the force majeure event upon which such notice is based;
provided further, that in the event a force majeure event described in
this Section extends for a period in excess of thirty (30) days in the
aggregate, activatenow.com may immediately terminate this Agreement.
25. HEADINGS. The section headings appearing in this Agreement are
inserted only as a matter of convenience and in no way define, limit,
construe or describe the scope or extent of such section or in any way
affect such section.
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